Privacy Policy
Last updated: April 11, 2026
1. Introduction
BosnianAmerican.com ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
Personal Information
We may collect the following personal information when you voluntarily provide it:
- Name and email address (when creating an account or submitting content)
- Phone number (when opting in to SMS notifications)
- Messages and submissions through contact forms
- Business information submitted to our directory
Automatically Collected Information
When you visit our website, we may automatically collect:
- Browser type and version
- Pages visited and time spent on pages
- Referring website addresses
- IP address and general location data
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our website and services
- Send you articles, news updates, and community information
- Send SMS messages to subscribers who have opted in
- Respond to your inquiries and contact form submissions
- Manage the business directory and community contributions
- Analyze usage patterns to improve user experience
4. SMS/Text Messaging
By verifying your phone number on our website, you consent to receive SMS messages from BosnianAmerican.com, including news updates, community announcements, and other relevant content. Message and data rates may apply. Message frequency varies.
Opt-out: You can stop receiving SMS messages at any time by replying STOP to any message. After opting out, you will receive a one-time confirmation message. You may opt back in by verifying your phone number again on our website.
Help: Reply HELP to any message for assistance, or contact us at the email address listed below.
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: We use third-party services (such as Twilio for SMS delivery) that may process your data on our behalf
- Legal Requirements: When required by law, regulation, or legal process
- Protection: To protect the rights, safety, and property of our users and the public
6. Data Security
We implement industry-standard security measures to protect your personal information, including encrypted data transmission (SSL/TLS), secure database storage, and access controls. However, no method of transmission over the Internet is 100% secure.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of SMS communications at any time
- Withdraw consent for data processing
8. Cookies
Our website may use cookies and similar technologies to enhance your experience. You can control cookie settings through your browser preferences.
9. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
BosnianAmerican.com
Email: info@bosnianamerican.com